Crm Mac Os X Free

  • How to Install SuiteCRM on Mac OS X Using the Bitnami SuiteCRM Stack. This month we’ll go over how to install SuiteCRM on Mac OS X. We’ve been long time users of MarketCircle’s Daylite on Mac OS X. It was a pretty good CRM (Client Relationship Manager) for MacOS.
  • Runs on: Mac OS X, Mac OS X 10.3, Mac OS X 10.4, Mac OS X 10.5, Mac OS X 10.6, Mac OS X 10.7, Mac OS X 10.8 OpusFlow CRM for Outlook v.5.9 OpusFlow CRM takes the Outlook contact card as the starting point for linking and tracking of all related communication.
  • Get reviews, pricing, and demos on the best mac accounting software. Prices starting from $8/month. Compare products like Xero, FreshBooks, Sage Business Cloud Accounting, and more. Reviews on web-based, iOS, Android, Mac, Windows, and Linux systems.
  1. Best Crm For Mac Users
  2. Crm Mac Os X Free
  3. Free Crm Software For Mac

You can search through your CRM organization quickly and comprehensively using Power Global Search, or send surveys like a pro with Power Survey, all through your CRM Outlook client running in a near-native experience on Mac OS X! CRM in Internet Explorer is just as quick and responsive as well. Plus, since you are on a Mac, you can use Spaces. Crm Software Company Software Listing (Downloads/Page2). CRM-Express Free Edition is a free high quality single-user CRM program. ContaxCRM will let you Store, View, Interact and Communicate with your Contacts, Customers, Prospects, Network and Suppliers more Easily and Efficiently than ever before.

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Released: August 29, 2012 | Added: September 18, 2012 | Visits: 1.051

CRM-Express Free Edition is a free high quality CRM program. CRM-Express can manage your marketing and customers. Features include Email Client, Calendar, Address Book and Journal. CRM-Express Free Edition is a single-user version.


Platforms: Windows, Other
Crm
License: FreewareSize: 37.09 MBDownload (292): CRM-Express Free Download

Released: December 01, 2012 | Added: December 01, 2012 | Visits: 319

ContaxCRM will let you Store, View, Interact and Communicate with your Contacts, Customers, Prospects, Network and Suppliers more Easily and Efficiently than ever before. Use eMail and Twitter to communicate with your contacts - visit them on Facebook and LinkedIn. This is not your 'old school'..


Platforms: Windows
License: SharewareCost: $99.95 USDSize: 18.6 MBDownload (283): ContaxCRM Download

Released: November 02, 2009 | Added: July 10, 2010 | Visits: 2.513

Create Professional Organization Structure Chart by downloading our OrgChart Standard. Features of OrgChart Standard: - Chart up to 50 people, in various divisions and teams. - Automatically create charts using existing data from Excel, Outlook, XML, LDAP & any database source..
Platforms: Windows, SP6

License: SharewareCost: $59.95 USDSize: 40.9 MBDownload (277): OrgChart Standard Download

Released: September 08, 2008 | Added: December 19, 2008 | Visits: 2.703

BST-1 consists of three modules that can be used independently - Contacts' Manager, Email Distributor, and BST Accounting. Contacts' Manager software is to help small businesses to maintain and manage the database of different groups of contacts. Also it allows interacting with email system..
Platforms: Windows

License: SharewareCost: $99.95 USDSize: 235.99 KBDownload (275): BST-1 Download

Released: February 13, 2007 | Added: February 17, 2007 | Visits: 3.459

CRM-Express is the latest in CRM (Customer Relationship Management) software. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar, Address Book, My work day, News Feeds, Meeting Planner, Company Library, Form Designer,..
Platforms: Windows

License: SharewareCost: $95.00 USDSize: 16.68 MBDownload (274): CRM-Express Download

Released: December 06, 2012 | Added: December 06, 2012 | Visits: 607

CodeTwo PST Ghostbuster is a free tool to remove duplicate PST files in Outlook. You will no longer need to abandon an old corrupt profile to remove the multiplied trees of folders and create a new one, leaving behind all the previous settings. This simple tool developed by CodeTwo software..
Platforms: Windows

License: FreewareSize: 364 KBDownload (273): CodeTwo PST Ghostbuster Download

Released: February 02, 2005 | Added: September 20, 2006 | Visits: 2.760

4Sales CRM is the affordable, team-based customer management solution that will help you gain control of your customer relationships, and boost overall revenue by delivering a complete business solution with sales automation. It is easy to install and easy to use, so it starts working for you..
Platforms: Windows

License: DemoCost: $199.00 USDSize: 9.9 MBDownload (264): 4Sales CRM Download

Released: November 23, 2007 | Added: November 25, 2007 | Visits: 2.785

DEKSI CRM is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis,..
Platforms: Windows

License: SharewareCost: $295.00 USDSize: 36.76 MBDownload (251): DEKSI CRM Download

Released: December 08, 2010 | Added: January 10, 2011 | Visits: 3.622

LiveChat is an online chat software solution in SaaS model. It helps both visitors and owners of the ecommerce website. With chat button placed on the website, visitors receive simple & quick access to live chat with customer service representatives or sales support without installing any..
Platforms: Windows, Mac, Android,iPhone,iPod

License: CommercialCost: $36.00 USDSize: 15.14 MBDownload (246): LiveChat Download

Added: August 31, 2008 | Visits: 1.804

Free Online Custom Logo Maker and Designer Software Company - Make customized corporate business logos and emblems with Logosmartz Logo creator firm
Platforms: Windows

License: SharewareCost: $39.95 USDSize: 12.5 MBDownload (245): Logosmartz Custom Logo Maker Download

Added: February 07, 2006 | Visits: 2.775

Increase sales with effective customer relationship management software - Anchor CRM. This application helps businesses gather detailed information about customers, track their preferences and requests, file reports about customer complaints, discover trends and buying patterns, and develop..
Platforms: Windows

License: SharewareCost: $150.00 USDSize: 883 KBDownload (245): Anchor CRM Download

Released: June 17, 2009 | Added: July 22, 2009 | Visits: 1.814

DoliWamp is the Dolibarr ERP/CRM for Windows. It's an auto-installer for Windows users with no technical knowledge to install Dolibarr ERP/CRM and all its prerequisites (Apache, Mysql, PHP) with just one auto-exe file. Dolibarr ERP/CRM is a software built by modules addition (you enable only..
Platforms: OS/2, Windows, Mac, *nix

License: FreewareSize: 992.83 KBDownload (244): DoliWamp Download

Released: March 17, 2011 | Added: December 15, 2012 | Visits: 3.553

vtiger CRM Integration for X-Cart will bring integrity to your business by keeping your inventory, customer and order information in your online stores and vtiger CRM synchronized. The vtiger CRM software is free Open Source CRM package specifically for small and medium businesses, created..
Platforms: Windows, *nix, Windows CE

Mac
License: CommercialCost: $249.00 USDSize: 435.55 KBDownload (228): vtiger CRM Integration for X-Cart Download

Released: July 25, 2012 | Added: July 25, 2012 | Visits: 294

ContaxCRM will let you Store, View, Interact and Communicate with your Contacts, Customers, Prospects, Network and Suppliers more Easily and Efficiently than ever before. Use eMail and Twitter to communicate with your contacts - visit them on Facebook and LinkedIn. This is not your 'old school'..
Platforms: Mac

License: SharewareCost: $99.95 USDSize: 18.6 MBDownload (224): ContaxCRM for Mac OS X Download

Released: December 07, 2012 | Added: December 07, 2012 | Visits: 903

ZapGrab Mac is a fast and easy screen capture software for MAC to copy everything appears in your computer screen. Zapgrab is the easiest software in its category. You can choose exactly with your mouse how much of the screen you want to capture. Zapgrab is a mega-tool for capturing either the..
Platforms: Mac, iPhone, iPod, iTouch, Palm

License: FreewareSize: 1.34 MBDownload (214): Screen capture software for MAC Download

Released: November 25, 2010 | Added: November 29, 2010 | Visits: 3.968

I recently found a new product from VistaPhotoGallery.com, a software company. The new product names, Vista Photo Gallery and it helps users to create attractive galleries of photos and put them online. Vista Photo Gallery is the first software that creates AJAX-powered web image galleries..
Platforms: Windows

License: SharewareCost: $25.00 USDSize: 1.76 MBDownload (203): Vista Photo Gallery Download

Added: May 03, 2006 | Visits: 3.814

RegMedic can fix a corrupted Registry, even when Windows cannot. This means no more formating, no more reinstalling Windows. Fix all those little annoying non-function problems in Windows. RegMedic is the only one of it's kind. Not only can it restore a Registry but it can build one too. It..
Platforms: Windows

License: SharewareCost: $39.95 USDSize: 2.76 MBDownload (201): RegMedic Download

Added: January 02, 2010 | Visits: 1.968

VNCAudio allows remote sound support to be added to VNC on a per-desktop basis by emulating an OSS compatible driver at the kernel level and virtualizing it per-user. The reasoning for a per-UID basis is that resource tracking across multiple processes launched off a VNC desktop is obviated. As..
Platforms: *nix

License: FreewareSize: 64.51 KBDownload (199): VNCAudio Download

Added: July 13, 2006 | Visits: 2.667

7Office is an enterprise solution for small business. It brings together, into a single working environment, all the functions that touch on your customer. 7Office makes finding new clients, then serving and keeping them easy and efficient.
Platforms: Windows

License: DemoCost: $895.00 USDSize: 10.04 MBDownload (195): 7OfficeDemo Download

Added: July 06, 2010 | Visits: 1.358

Fluent CFD Search is an extension providing a classic first Fluent CFD Software Search toolbar. Fluent is leading software company in CFD. It also include search on Airpak and Icepak which are other two products from Fluent.
Platforms: *nix

License: FreewareSize: 4.1 KBDownload (183): Fluent CFD Search Download

To open source or not to open source, that is the question. Well, it is if you’re trying to choose a CRM for your business at least.

Open source CRM software and its proprietary competitors each have their pros and cons in terms of costs, complexity, upkeep, and overall user-friendliness.

Which one should you get to make your work life easier? What is the best customer relationship management software for your company? The answer, as usual, can be somewhat complicated, but we break it all down for you.

What is open source CRM?

When an app is “open source,” this means its ‘source code’ (i.e. the code that makes the program run) is publicly available. This source code may be distributed, modified, and redistributed by users according to their needs. The idea is that, if any and all developers can peek under the hood and tweak the way the program works, the app will become more useful and error-free over time.

Developers get together on Github or other platforms to fix bugs, add features, or change existent ones. Companies can hire out developers to modify the open source CRM tool of their choice, and get a platform that meets their hyper-specific needs.

Open source CRM solutions usually run on Linux (as opposed to the usual Mac/Windows support) and often combine freely available software like Apache web server and PHP. Any software that operates under an Open Source Initiative and holds an OSI-compliant license can be integrated into a CRM platform and used for commercial purposes.

Open source customer relationship management offers all the useful features of a proprietary CRM like customer support, pipeline management, market automation, and contact management, however, there are significant differences between the two types to consider. We explain it all here.

Difference between open source code vs. proprietary software

Think of it this way: Proprietary software is a closed system, a boxed up, finalized product. You download it for free, or buy a subscription, then set it up for your needs. No assembly required (aka. you can skip hiring in-house developers).

This is a ‘full stack’ category of CRM—generally designed for the big picture, which means they can cover basic needs across the board, right out of the box.

Meanwhile, an open source platform’s source code is available to the public for use and further development and modification. The expectation is that you’ll want to take the existent product and tweak things here and there to calibrate it towards your specific workflow needs. In most cases, open source code is already well developed, and customization solutions have been streamlined for speed and ease.

Many small and medium-sized businesses go open source. Others choose closed source, proprietary software.

Both types do sales, service, marketing, project management, and every other CRM-y thing you can imagine and usually come with mobile apps that let you work on-the-go. Qualitatively speaking, there’s not a massive difference between the two.

The choice is really all down to what kind of CRM applications you need, and how much time you’re willing to invest in getting your system up and running.

The advantages of open source CRM

Some may find great appeal in the open source movement that surrounds CRM. With its sense of reciprocal community and freedom to innovate, contributing to open source can feel like you’re hacking the system, or simply producing something original (rather than just buying Salesforce or Microsoft Dynamics and calling it a day). Others might find open source software development to be a time-consuming foray down the rabbit hole that distracts from the primary business.

One advantage of open source, however, is that these CRM systems tend to offer more robust integrations. You can also build the exact integration you want without any vendor restrictions. If you’re concerned about flexibility and scalability over time, open source definitely has the advantage.

Another very pragmatic reason for using open source tools is its cost—they’re free or affordably priced (generally speaking) and are less likely to have time-based commitments to software licenses. If you signed up for a year with a proprietary CRM but decided it wasn’t right seven months in, you’d be eating some fairly rich costs. That wouldn’t happen with most open source tools.

Out of the box vs ready-to-go

When it comes to ease of implementation, however, proprietary CRMs have the alpha. The task of adapting an open source solution to your purposes is not to be taken lightly.

While both genres of software are functional out of the box, proprietary software is ready-to-go after the initial set-up. Open source business tools are usually going to require developer hours, as well as a very considered implementation plan to make them worth the time invested.

If you choose an open source platform, it’s important to make sure it has a strong, active community of developers. Updates, bug fixes, and the like all have to be taken care of by the developer community surrounding the platform.

As far as names in the field, SugarCRM was historically the most well-known open source CRM. Their Community Edition project spanned 14 years and resulted in a ton of spin-off projects. Yes indeed, those two sentences are past tense for a reason—the platform quietly stopped being open source in early 2018.

But its legacy lives on! Vtiger and SuiteCRM, for example, are proud children of SugarCRM’s original open source code, birthed and set off into the wilds in 2004 and 2013 respectively. We take a look at each plus 14 more great open source or free options.

8 best open source CRM Software 2021

SuiteCRM

Benefits:

SuiteCRM handles sales, service, and marketing, with custom module, layout, and relationship development tools that will please your IT department too (if you have one). This CRM has also got a real-time dashboard, meaning as data streams in, new figures offer broader insights into things like pipeline metrics, open project statuses, and cash flow.

Endless modular customizability and add-ons mean you can use it for applications, simple or complex. It also works on every operating system under the sun: Windows, OS/X, Ubuntu, Android, iOS—you name it.

With a low learning curve and easy set-up, it’s definitely one of the most approachable open source systems on the scene. It’s also one of the most popular.

Drawbacks:

Helpdesk support can be slow, as it is community-based. There’s also a moderate learning curve, and the free open source version’s integrations and features aren’t as developed as in paid versions. SuiteCRM doesn’t integrate with ERP software, so if you’re looking for holistic business process integration, it may not be the right choice.

Pricing for SuiteCRM: OnDemand:

  • Pure SuiteCRM is free.

  • Starter plan (recommended for 1-10 users) is $123 (billed as £95) per month, billed annually.

  • Business plan (recommended for 5-50 users) is $430 (billed as £332.50) per month, billed annually.

  • Premium plan (recommended for 10-150 users) is $614 (billed as £475) per month, billed annually.

A 30-day free trial is available for all SuiteCRM: OnDemand hosted solution plans.

Odoo

Benefits:

Odoo is all about ‘extensible architecture,’ with a modular design that lets you mix and match different features. The open source Community Edition of Odoo CRM plugs into the 10,000+ apps in the vendor’s orbit, which are configured to integrate with one another seamlessly.

If you’re in retail, restaurants, or other brick-and-mortar enterprises, you may be interested to know Odoo has a very useful point of sale app. Working with other Odoo apps, point of sale data can easily flow into your inventory management, email marketing, and sales operations.

Drawbacks:

The open source version of Odoo CRM has a significant learning curve, and you’ll have to pay special attention to setting it up and implementing it to prevent headaches later. The invoicing tool is a bit more complicated than necessary (you have to create a quote, followed by an order in order to generate an invoice), and reporting options are limited. Customer support is dependent on app community members.

Pricing:

  • Open source CRM is free. Paid add-ons available.

OroCRM

Benefits:

OroCRM has a reputation as the most flexible open source CRM. It’s based on the Symfony2 PHP framework for web development, which is widely used and well-liked. That means that lots of open source developers find it easy to understand Oro’s code and create new customizations, making it relatively easy and cost-effective to modify the platform to your needs.

Easy integrations with Zendesk, MailChimp, and many other clutch apps are a nice touch too.

Drawbacks:

If you’re managing ecommerce, you might need a developer to customize the app in order to fulfill helpdesk / customer support functions. There is also no localization (Oro is only available in English).

Pricing:

  • Open source edition is free.

  • Contact vendor for Enterprise Edition access.

X2CRM

Benefits:

X2CRM has an open source edition, which generously shares code through GitHub, SourceForge and Bitnami, thus encouraging anyone and everyone to customize it for their own purposes. The software can be downloaded right onto a webserver, but you can also get help when downloading it as part of a full stack version.

This open source edition employs many of the core modules from the general (non-open source) X2CRM platform, which is more geared toward larger enterprises rather than lean startups.

Lighter operations can take advantage of X2CRM Open Source’s tools for marketing campaigns and pipeline and funnel management. There are email modules that include open email tracking and a feature to design workflow visualizations. X2CRM also has Android and iOS apps.

Drawbacks:

X2CRM is an up-and-coming platform and not the most widely used, so you may find it tricky to get the support you need through its small-ish community.

Pricing:

  • Open source version is free.

  • Paid custom configuration and development solutions also available.

Vtiger

Benefits:

Vtiger CRM Open Source covers the breadth of customer relationship management features you know and love. You can use it to run marketing campaigns and keep track of leads, customers, and opportunities, handling the sales cycle and daily workflows. Reporting and analytics features are included, and it has a Gmail extension, which is super handy for referencing CRM data and info while emailing.

As you scale up your usage, you can check out the market for add-ons for greater features. It’s the #1 most downloaded Open Source CRM on SourceForge (with 4.5 million+ downloads), so it has a big community of users and developers behind it.

Drawbacks:

Vtiger’s reporting features are somewhat lightweight in open source when compared to its paid version. Navigation between features sometimes feels a bit clunky, and the Google Sheets integration isn’t the best. Vtiger also has a moderate learning curve, so it will take time to train your team to implement the platform effectively.

Pricing:

  • Free, with paid add-ons available.

EspoCRM

Benefits:

EspoCRM offers full-featured sales automation for leads and tracking for opportunities, accounts, and contacts. It also keeps tabs on contacts by defining relationships and relating them to multiple accounts. EspoCRM’s social stream allows you to track activities and “follow” specific records that are relevant to your work.

Drawbacks:

Time spent implementing the open source solution on-premise and paying for developers, data hosting, etc. may negate some of the financial benefits of getting the software free. Also, there aren’t many integrations with other apps.

Pricing:

  • Self-hosted (on-premise) solution is free.

  • Cloud-hosted solution pricing in consultation with vendor.

A one-month free trial is available for the cloud-hosted solution. Credit card not required.

CiviCRM

Benefits:

CiviCRM is a completely free open source CRM targeted at non-profits, associations, and civic sector organizations. User-friendly and designed to be adapted towards a wide range of uses, CiviCRM provides full-fledged CRM features like contact management, accounting integration, case management, and email marketing.

Drawbacks:

You will likely need help installing and tailoring the solution for your organization’s needs. It’s not designed for sales, so you may find it doesn’t meet your business requirements or requires too much investment in time and money to customize. It should be noted, the UI is also somewhat out-of-date.

Pricing:

  • Free.

Looking for a free option?

If you’re considering open source purely for the sake of minimizing expenses, you may want to check out the free version of the following all-in-one (proprietary) CRMs.

Freshsales

Benefits:

Freshsales is a full-fledged sales force automation solution for sales teams. It provides everything a salesperson needs to— attract quality leads, engage in contextual conversations, drive deals with AI-powered insights, and nurture customer relationships.

With built-in email, phone, chat, and telephony, Freshsales empowers sales teams with more time for selling by automating the sales process and increases efficiency and productivity in their daily activities. With Freddy AI, salespeople can get insights into the best deals to go after and what actions to take and predict revenue with sales forecasting. Businesses can take the next step forward towards powerful pipeline management with Freshsales. Also, the option to use native CPQ makes generating and sharing quotes and other vital sales assets hassle-free.

Drawbacks:

Like many vendors, some of the better features are reserved for premium packages. Among these for Freshworks CRM are time-based workflows, some chatbot tools and advanced metric reporting. But overall, the free and basic plans are a decent place to start, and you can always upgrade.

Pricing:

  • There is a Free Forever Startup plan

  • Growth plan is $15 per user/month billed annually

  • Pro plan is $39 per user/month billed annually

  • Enterprise plan is $69 per user/month billed annually

HubSpot CRM

Benefits:

HubSpot is a massive company, and played a big part in ushering in the rise of inbound marketing. Their free version automates menial tasks, manages lead management, and allows for a database of one million contacts. It also allows unlimited users and unlimited storage.

Some advantages to HubSpot are firstly their large wealth of training videos to help speed up adoption. Also, because of their sheer enormity, they have a pretty great reputation for personalized customer service, which is a big point in its favor vs. many open source solutions.

Drawbacks:

Some negatives include limited syncing between contact and deal data, a weak search function, and the inability to log email attachments into the contact record. Also, as you may have surmised, you may well need to dish out money on add-on modules to get the most out of the free version.

Pricing:

  • HubSpot CRM is free.

  • Marketing Hub, Sales Hub, and Service Hub add-on packages are $50 each per user/per month, billed monthly.

  • HubSpot CMS starts at $300 per month, billed monthly.

  • All-inclusive Starter Growth Suite starts at $113 per user/per month, billed monthly.

Really Simple Systems

Silent hill homecoming steam patch. Benefits:

Really Simple Systems (RSS) is an easy-to-use, yet effective marketing automation, sales and service platform designed specifically for B2B. They offer a free version of their software for up to two users, which includes many of the core features of the paid product, including sales automation and customer service. It gives you unlimited contacts and 100 MB of document storage.

RSS contact management updates info and related tasks in real-time for clients, vendors, and suppliers. This is very useful for coordinating remote teams.

Drawbacks:

RSS doesn’t offer a lot of third-party integrations. Customization features are somewhat limited, and may not accommodate niche businesses, nonprofits, or non-traditional CRM applications (then again, it is designed for B2B). While serviceable, the mobile app is not the most user-friendly one out there.

Pricing:

  • Free version for up to two users.

  • Starter plan is $14 per user/per month, billed annually.

  • Professional plan is $30 per user/per month, billed annually.

  • Enterprise plan is $46 per user/per month, billed annually.

Trello

Benefits:

A non-traditional CRM option with a simple and effective Kanban-view project management app that can work as a lightweight CRM. Very low learning curve and easy to use across mobile and web apps. The free version, although limited, may be sufficient for small business team collaboration and simple business processes.

Drawbacks:

Kanban view can become confusing as the complexity of your project increases. Limited file attachment size in the free version can be an issue with video files, Powerpoints, heftier PDFs, etc.

Pricing:

  • Free version available, with limited features.

  • Business Class plan is $9.99 per user/per month billed annually, and $12.50 per user/per month billed monthly.

  • Enterprise plan is $20.83 per user/per month billed annually (price variable, figure given for 100 users).

Airtable

Benefits:

Airtable is a non-traditional, lightweight CRM with pleasing aesthetics as one of its main selling points.

The workflow management database aims to re-invent spreadsheets, letting users quickly link and interpret data from different sets. Users can play with design to tailor data sorting to their needs via customization. It’s easy and straightforward to import and export data as a CSV as well.

Drawbacks:

Airtable is indeed a “lightweight” CRM, so for more complex task management (i.e. with sub-tasks), you may find the platform is not ideal.

Pricing:

  • Free version provides essential features.

  • Plus version is $10 per user/per month, billed annually.

  • Pro version is $20 per user/per month, billed annually.

  • Enterprise version pricing is in consultation with vendor.

Streak

Benefits:

Streak is a fully integrated Gmail CRM that lives in your inbox. Based in a familiar environment, the app streamlines CRM adoption for new users.

The free version of the app is mainly for personal use and includes basic CRM tools and full email features. The email templates feature is an excellent way of sending out a high volume of personalized emails. You can also manage leads and sales with unlimited pipelines. Make notes in-app for centralized record keeping, track data on your correspondence with contacts, and check whether leads have opened your emails or not.

Drawbacks:

Since Streak runs as a browser extension, every time you change devices, you’ll have to download it again. It’s a relatively lightweight CRM solution and may not be up to the task if you deal with relatively complex business processes.

Pricing:

  • Personal version is free for individual users.

  • Professional plan is $49 per user/per month, billed annually.

  • Enterprise plan is $129 per user/per month, billed annually.

Bitrix24

Benefits:

The cloud version of Bitrix24 is free for up to 12 users and offers 5GB of data storage space. It has largely the same features as the paid version, albeit presented in a scaled-down form. All told, it’s a pretty generous gratis product offering.

The Bitrix24 CRM provides all the necessary features via a clean UI (with a particularly nice Kanban view), like pipeline management, reporting, and sales tracking. The app’s communication kit encompasses voice, chat, email, and video—so you can always reach a contact on the best channel.

Drawbacks:

Bitrix24’s UI doesn’t always offer the most intuitive navigation, and the app can slow down from time to time. There’s a moderate learning curve and the customizability features may not be sufficient for niche business applications.

Pricing:

  • Free starter business tool suite for up to 12 users.

  • CRM+ plan for up to 6 users is $55 per user/per month billed annually, and $69 per user/per month billed monthly.

  • Project+ plan for up to 24 users is $55 per user/per month billed annually, and $69 per user/per month billed monthly.

  • Standard plan for up to 50 users is $79 per user/per month billed annually, and $99 per user/per month

  • Professional plan is $159 per user/per month billed annually, and $199 per user/per month for an unlimited number of users.

The prices above are for the cloud-based version. On-premise solutions are also available.

Insightly

Benefits:

Insightly’s free version is not very well advertised (hidden at the bottom of their pricing page), so consider this a semi-insider tip. The unpaid version features a clean user interface, with project, contact, and customer management and pipeline features to keep your sales process humming.

The software provides native integration with G Suite and Microsoft 365, as well as Mailchimp and many others. Training videos are available to explain features in a straightforward way, easing the learning curve.

Drawbacks:

Insightly’s free version is limited to up to two users. The free version also lacks a data backup system, sets daily caps for mass emailing, and limits how many custom fields can be added for each record. More useful lead assignment modules are only available in the paid plans.

Pricing:

  • No-frills plan for up to 2 users is free.

  • Plus is $29 per user/per month, billed annually.

  • Professional is $49 per user/per month, billed annually.

  • Enterprise is $99 per user/per month, billed annually.

A 14-day free trial is available for the Plus and Professional plans.

Apptivo

Benefits:

Apptivo provides a flexible suite of apps focused on customizability. Their starter version is free, and offers many of the core tools from their full kit and 500 MBs of storage. The number of users is capped at three.

The contact app allows you to import data from emails and websites, so you can populate your contact and lead data with minimal manual entry. Project management apps in the Apptivo universe offer individual and team organization, while the Cases app automates customer inquiries by turning emails into tickets with a service-level agreement.

Drawbacks:

The free version of Apptivo doesn’t support third-party integrations. Sometimes it runs a bit slow, and the user interface, while fit for its purposes, is not necessarily the most intuitive.

Pricing:

  • Starter plan is free for up to three users.

  • Premium plan is $8 per user/per month, billed annually.

  • Ultimate plan is $20 per user/per month, billed annually.

Flowlu

Benefits:

Handle project management and build a knowledge base in one place. Create personalized invoices with CRM data auto-inserted into each invoice. Build web forms to generate leads and invite customers to upcoming surveys and events in-app. Free version for 2 users offers 1 TB of storage data.

Drawbacks:

Financial reporting features may not be deep enough, depending on your business. Task filter function is a bit clunky. Collaboration tools are not advanced.

Best Crm For Mac Users

Pricing:

  • Free for up to two users.

  • Team plan is $29 for all users/per month billed annually, and $39 for all users/per month billed monthly.

  • Business plan is $59 for all users/per month billed annually, and $74 for all users/per month billed monthly.

  • Professional plan is $119 for all users/per month billed annually, and $149 for all users/per month billed monthly.

  • Enterprise plan is $239 for all users/per month billed annually, and $299 for all users/per month billed monthly.

Socially open

While all CRMs—both open source and proprietary—started out as tools for sales teams and later extended that reach to give marketing and support some helping hands, nowadays its social media teams that are the latest to enjoy the added perks of these platforms.

And so it should be, as so much advertising goes on in that coveted social space.

Some CRM features for social media managers and teams include tools to unify all social channels into a single overview, the ability to pre-compose and schedule posts, provide analytics on reach and engagement, aggregate all incoming communication via all social channels into one dashboard, and even offer constantly-updated suggestions on what to post, when, and how frequently.

Some examples of open source CRMs working closely in social media spaces are Vtiger, which integrates with Twitter, where you can tweet or upload a 3MB pic to Twitter directly from your CRM. SuiteCRM integrates with other apps to do things like, finding out which social media networks your leads are most active on.

The name of the game is interoperability

Thankfully, softwares don’t come into this world in isolation building garrisons around their code.

A big advantage to many platforms is flexibility, specifically in the form of their API (application programming interface). This is sort of like the instructions from one set of code to another that allows two programs to work alongside, or on top of one another.

There are different standards of API, with RESTful API (or sometimes just REST) being somewhat of a gold standard, especially with open source CRM. Since the idea of open source is to never close the gates on new developments—no matter where they come from—many API builders count on the freedom and flexibility of RESTful API.

All of the above-discussed open source CRMs take advantage of RESTful API.

Are you an open source CRM type?

Depending on your skillset and what you want to achieve with a CRM, open source might appeal to you more than a free or paid closed source one.

If you’re running a small business and looking for very specific features, opting for open source CRM software could indeed be the way forward. But if your business is doing something more ‘normal’ in a well-defined market, needs more complex tools, and/or demands highly responsive product support, it might be better to go with a feature-rich proprietary tool that was built to address your needs.

Thankfully, if you’re on the fence, it’s easy enough to download a free open source program and explore.

Happy hunting.

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